CentoxCento VOD

Datenschutzerklärung

1. Who we are

This website, www.centoxcentovod.com (the "Service"), is operated by Pink'o Enterprises Inc., 9310 Topanga Canyon Blvd, Ste 210, Chatsworth, CA 91311, USA ("we", "us"). We are the data controller: we decide how and why your personal data is processed.

For any question about your data, or to exercise your rights, write to info@pinkovod.com or use our contact form.

We offer the Service to people in the European Union, so the EU General Data Protection Regulation ("GDPR") and the Italian Privacy Code apply to the way we handle your data.

2. What we collect and why

Your account

When you sign up we collect your email address, a username and a password (stored only in encrypted, hashed form), plus your language and the date and IP address of sign-up and of your latest login. You can also log in with a 6-digit code we send by email. To keep you logged in and to protect your account we record the devices you use (IP address, browser type, date of last use).

Why: to create and manage your account and give you access to what you bought. Legal basis: performance of our contract with you (Art. 6(1)(b) GDPR); for login protection, our legitimate interest in keeping accounts secure (Art. 6(1)(f)).

Purchases and credits

We record the credits you buy and use, the films you rent, buy or download, coupons you redeem, and the transaction details Epoch sends us (transaction ID, product, amount, outcome). Card payments are processed by Epoch, our authorised sales agent: your name, card details and billing address are collected by Epoch, not by us, and are governed by Epoch's privacy policy.

Why: to deliver what you paid for, handle support and refunds, prevent fraud and keep accounting records. Legal basis: contract (Art. 6(1)(b)), legal obligations on tax and accounting (Art. 6(1)(c)), and our legitimate interest in preventing fraud and chargeback abuse (Art. 6(1)(f)).

Age verification

The Service is for adults only. Before you enter we ask you to confirm you are of legal age, and we remember that confirmation for 24 hours with a cookie. Where the law of your country requires it, age is checked by AgeVerif (ageverif.com), an independent provider: the verification happens on AgeVerif's systems and we only receive the result (verified or not), never your documents or images.

Legal basis: legal obligations on the protection of minors (Art. 6(1)(c)) and our legitimate interest in keeping minors away from adult content (Art. 6(1)(f)).

Site activity log

Our servers keep a log of what happens on the Service: pages visited, trailers played, searches, sign-ups, logins, purchases and downloads. Each record may include your user ID (if you are logged in), IP address, approximate country, language, device type and browser, the page that sent you to us, campaign parameters (UTM) and, if you came through a partner link, the partner code.

The log also records each visit: where it came from (the referring site, search engine, campaign or partner), which pages you viewed and when you went to the payment page. These records keep only the approximate country, not the IP address. Without your consent to statistics cookies they are linked only within the same browsing session; with it, the random identifier in the cxc_vid cookie links them for 30 days after your last visit. When you sign up or log in, the visits from that browser are linked to your account.

Why: to keep the Service secure, detect abuse and fraud, fix errors and understand which films and pages work best. Legal basis: our legitimate interest (Art. 6(1)(f)). This log is not used to build advertising profiles and is not shared with advertisers.

Statistics (Google Analytics)

Only if you accept statistics cookies, we use Google Analytics 4 to measure visits in aggregate form, and the cxc_vid cookie to link your visits over time (see "Site activity log"). Google Analytics 4 does not store IP addresses. See our Cookie policy for details. Legal basis: your consent (Art. 6(1)(a)), which you can withdraw at any time from the cookie icon at the bottom left of every page.

Contact form

When you write to us we collect your email address, the topic and your message, and your user ID if you are logged in. Why: to answer you. Legal basis: your request (Art. 6(1)(b)) and our legitimate interest in handling support (Art. 6(1)(f)).

Comments and ratings

If you comment on or rate a film, your comment, your rating and your username are shown publicly on the film page. Never put personal information in a comment or a username. Legal basis: contract (Art. 6(1)(b)).

Partner programme

If you reach us through a partner's link, we store the partner code in a cookie and with your account, and we tell our partner platform (pinkocash.com, a company of our group) when that code leads to a sign-up or a first payment, so the partner can be paid. We pass only the partner code, the type of event and your language: never your email, name or what you watch. Legal basis: our legitimate interest in paying our partners (Art. 6(1)(f)).

Protection against bots

On the sign-up, login and contact forms we may use Google reCAPTCHA to stop automated abuse. reCAPTCHA collects technical data about your device and browser and sends it to Google. Legal basis: our legitimate interest in protecting the Service (Art. 6(1)(f)).

3. Emails and email tracking

Service emails

We send emails that are necessary to provide the Service: login and confirmation codes, account security notices, and a confirmation for every film you buy. You cannot opt out of these while your account is active. Service emails do not contain tracking pixels or tracked links.

Our newsletter: the price of a free account

A free account lets you watch every trailer on the Service without limits. In exchange, we ask you to receive our weekly newsletter with new releases and offers from this Service. We say so on the sign-up page and in the box you tick to create the account: without it we cannot offer the free account. Buying films never depends on it.

The newsletter talks only about this Service. We do not send you offers from other companies and we never give or sell your email address to anyone. We add your address to the list once you confirm it, and we keep a record of when you ticked the box, from which IP address and browser, and of the exact text you saw.

You can unsubscribe at any time with the link at the bottom of every newsletter, or by writing to us. You keep your account, your credits and your films. These emails are sent through MailUp, an email service provider based in Italy that acts on our behalf: we share with it your email address, user ID and username. Legal basis: your consent (Art. 6(1)(a) GDPR); for customers who bought from us, also Art. 130(4) of the Italian Privacy Code (emails about films similar to those you bought).

Email tracking pixels

Our news emails contain a tracking pixel, a tiny invisible image that is loaded when you open the email, and links that pass through our email provider before taking you to the page. They tell us whether and when you opened the email, which links you clicked, and technical data such as your IP address, email client and device type. We use this information to measure which emails interest our users, to send fewer emails to people who never read them, and to remove inactive addresses.

The box you tick at sign-up tells you about this tracking. To stop it you can unsubscribe, ask us to stop tracking you while you keep receiving the newsletter, or block images in your email app, which prevents pixels from loading. Open and click data is kept for no longer than 24 months. Legal basis: your consent (Art. 6(1)(a) GDPR and Art. 122 Italian Privacy Code).

4. Your viewing history

The films you watch or buy on an adult website may say something about your sexual preferences. We treat this information as strictly confidential: we use it only to give you access to your films, to show you your history and to run the Service. We do not use it for advertising, we do not share it with advertisers, and we never sell it.

5. Who receives your data

We never sell your personal data. We share it only with:

RecipientWhat forRole
EpochCard payments, billing support, refunds and chargebacksIndependent controller
MailUpSending news and offersProcessor on our behalf
Google (Analytics, reCAPTCHA)Statistics (with consent) and bot protectionProcessor or independent controller, depending on the service
AgeVerifAge verification where required by lawIndependent provider
pinkocash.com (our group)Paying partners who sent you to us (partner code only)Group company
Hosting and IT providersRunning our servers, email and backupsProcessors on our behalf
Authorities and courtsWhen the law requires it, or to defend our rightsIndependent controllers

You can ask us for the up-to-date list of our processors at any time.

6. Where your data is processed

We are based in the United States, so the data you give us is processed in the USA. Some of our providers (for example Google) also process data in the USA. Where data leaves the European Economic Area we protect it with the safeguards required by the GDPR: the EU-U.S. Data Privacy Framework for certified providers, or the European Commission's Standard Contractual Clauses. You can ask us for a copy of the safeguards that apply.

7. How long we keep it

DataKept for
Account dataAs long as your account is open. After you ask us to close it, we delete it within 30 days, except what we must keep by law.
Purchases and payment recordsUp to 10 years, as required by tax and accounting law.
Login and confirmation codesUntil they are used or expire (minutes).
"Stay logged in" records30 days, or until you log out.
Device records90 days from the last use of the device.
Site activity log24 months, then deleted or made anonymous.
Contact form messages24 months after we close your request.
Mailing listUntil you unsubscribe.
Record of your newsletter consentAs long as your account exists, and afterwards for as long as we may need to prove it.
Email open and click data24 months, or until you unsubscribe.
CookiesSee the Cookie policy.

We may keep data longer if we need it to establish, exercise or defend legal claims, or if an authority orders us to.

8. Your rights

Under the GDPR you have the right to:

  • access your data and get a copy of it;
  • have it corrected if it is wrong or incomplete;
  • have it deleted, including closing your account;
  • restrict its processing in certain cases;
  • receive it in a portable format (portability);
  • object to processing based on our legitimate interest, and to direct marketing at any time, without giving a reason;
  • withdraw your consent at any time, without affecting what happened before.

To exercise them, write to info@pinkovod.com from the email address of your account. It is free, and we reply within one month. We may ask you to confirm your identity.

You also have the right to lodge a complaint with a data protection authority, in particular in the EU country where you live or work. In Italy this is the Garante per la protezione dei dati personali.

We do not make decisions about you based solely on automated processing that have legal or similarly significant effects.

9. Minors

The Service is strictly for adults. We do not knowingly collect data from anyone under 18 or under the age of majority in their country. If we find out that a minor has created an account, we close it and delete the data. If you think this has happened, please contact us. Parents can find help on our parental controls page.

10. Security

We protect your data with technical and organisational measures appropriate to the risk: encrypted connections (HTTPS), hashed passwords, single-use login codes, access limited to the staff who need it, and logging of access to accounts. No system is perfectly secure: if a breach puts your rights at high risk, we will tell you without undue delay.

11. Changes to this policy

We may update this policy when the Service or the law changes. The date at the top shows the latest version. If a change is significant we will tell you on the Service or by email, and where a change needs your consent we will ask for it again.